Last updated: 1 June 2026 · Applies to all comel88 registered members and Platform visitors
A plain-language summary — the full legally binding Policy is below.
comel88 collects only the personal data needed to operate your account, verify your identity, process payments, and comply with regulatory obligations — nothing more. This includes registration details, KYC documents, payment information, and usage data.
All data transmitted between your device and comel88 servers is protected by 256-bit SSL/TLS encryption — the same standard used by leading Malaysian banks. Internal access to personal data is strictly limited to authorised personnel on a need-to-know basis.
comel88 does not sell your personal data. Data is shared only with trusted service providers (e.g., payment processors, KYC verification providers) under strict data processing agreements, and with regulatory or law-enforcement authorities where legally required.
You have the right to access, correct, or request deletion of the personal data comel88 holds about you. Submit requests via live chat or email to [email protected]. comel88 will respond within thirty (30) days of a verified request.
comel88 uses essential cookies to maintain your session and functional cookies to remember your preferences. Analytics cookies may be used in aggregate, anonymised form to improve the Platform. You can manage cookie preferences in your browser settings.
comel88 may send promotional emails and messages to members who have opted in. You can unsubscribe at any time via the link in any marketing email or by contacting support. Transactional communications (e.g., deposit confirmations) are sent regardless of marketing preferences.
This Privacy Policy ("Policy") explains how comel88 ("comel88", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Member", "User") who access or use the comel88 platform at comel88.co. By registering an account or using any part of the comel88 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 comel88 is committed to protecting the privacy and personal data of all members and Platform visitors. This Policy sets out our practices regarding the collection and use of personal information in connection with the comel88 website, mobile experience, games, sportsbook, live casino, and all associated services (collectively, the "Platform").
1.2 This Policy should be read together with the comel88 Terms & Conditions. Terms not defined in this Policy carry the meaning given to them in the Terms & Conditions.
1.3 comel88 serves members across Malaysia, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and other cities and regions throughout the country. We are mindful of our responsibilities under applicable data protection frameworks.
2.1 For the purposes of this Policy, comel88 acts as the data controller in respect of personal data collected from Members and Platform visitors. As data controller, comel88 determines the purposes and means by which personal data is processed.
2.2 Where comel88 engages third-party service providers to process data on its behalf (e.g., payment processors, KYC providers), those providers act as data processors under binding data processing agreements that require them to handle data in accordance with this Policy and applicable law.
3.1 comel88 collects the following categories of personal data:
3.2 comel88 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where expressly required by applicable regulatory obligations.
4.1 comel88 uses the personal data it collects for the following purposes:
5.1 comel88 processes personal data on the following legal bases:
6.1 comel88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
6.2 comel88 may share your personal data with the following categories of recipients:
6.3 All third-party processors engaged by comel88 are required to implement appropriate technical and organisational security measures and to process data only on documented instructions from comel88.
7.1 comel88 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and regulatory obligations.
7.2 Account data and transaction records are retained for a minimum of five (5) years following account closure to satisfy AML and regulatory audit requirements. KYC documents are retained for the period prescribed by applicable regulatory frameworks.
7.3 Where data is no longer required for any lawful purpose, comel88 will securely delete or anonymise it in a manner that prevents reconstruction of the original personal data.
8.1 comel88 implements a range of technical and organisational security measures to protect personal data from unauthorised access, loss, disclosure, or destruction, including:
8.2 While comel88 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your comel88 login credentials and for notifying comel88 immediately of any suspected unauthorised account access.
9.1 comel88 uses cookies and similar tracking technologies to enhance your Platform experience. The following categories of cookies may be used:
9.2 You can manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the comel88 Platform.
10.1 With your consent, comel88 may send you promotional emails, SMS messages, or Telegram notifications about new games, bonus offers, and Platform updates. You may opt in during registration or at any time through your account settings.
10.2 You may withdraw your consent to receive marketing communications at any time by: (a) clicking the unsubscribe link in any marketing email; (b) adjusting notification settings in your comel88 account; or (c) contacting comel88 support directly.
10.3 Withdrawing marketing consent does not affect the delivery of transactional and account-related communications, which comel88 sends regardless of marketing preferences.
11.1 Subject to applicable law, you have the following rights in respect of the personal data comel88 holds about you:
11.2 To exercise any of these rights, please contact comel88 support via live chat or email at [email protected]. comel88 will respond to verified requests within thirty (30) days. comel88 may request proof of identity before processing a data rights request.
12.1 Where personal data is transferred to or processed in a jurisdiction outside Malaysia, comel88 ensures that appropriate safeguards are in place to protect that data, including binding contractual clauses and security requirements consistent with the standards described in this Policy.
12.2 comel88 will not transfer personal data to third parties in jurisdictions with inadequate data protection frameworks without implementing appropriate protective measures.
13.1 The comel88 Platform is strictly for individuals aged 21 years and above. comel88 does not knowingly collect personal data from individuals under 21 years of age. If comel88 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended and the data deleted.
13.2 If you believe that a minor has registered on the comel88 Platform, please notify comel88 support immediately so that appropriate action can be taken.
14.1 The comel88 Platform may contain links to third-party websites or services. This Policy applies solely to data processed by comel88 and does not extend to third-party platforms. comel88 is not responsible for the privacy practices of any third-party website and recommends that you review their privacy policies before providing any personal data.
15.1 comel88 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. The revised Policy will be published on this page with an updated effective date.
15.2 Where changes are material, comel88 will notify active members via email or on-Platform notification. Your continued use of the comel88 Platform following notification of changes constitutes your acceptance of the updated Policy.
16.1 If you have any questions, concerns, or requests in connection with this Privacy Policy or the handling of your personal data by comel88, please contact us:
16.2 This Privacy Policy was last reviewed and updated on 1 June 2026.
comel88 takes your privacy as seriously as your winnings. Register today and experience a safe, secure, and genuinely Malaysian online gaming platform. Members must be 21 years of age or older.